Your patients leave.
Then — silence.
GoodFollow fills the gap.

Automated post-visit check-ins, smart review collection, and return reminders. One SMS. Your branded form. Results on autopilot.

SMS → Branded Form → Dashboard — 3-panel phone mockup

0 follow-ups

The gap after the visit

The visit ends. The relationship pauses. Clients quietly move on — not because they’re unhappy, but because nobody followed up.

95% stay silent

Reviews that never happen

Your happiest clients leave without a trace online. Meanwhile, the one unhappy client finds Google just fine.

~30% don't return

Revenue that slips away

Clients who intended to come back simply forget. No reminder, no nudge — no second booking.

How It Works

One SMS. Your branded form. Automatic results.

01

Client gets an SMS with a link

After the visit, your client receives a short SMS with a link to your feedback form. One tap, no app, works on any phone.

Phone showing SMS — clinic name, short friendly message, link
02

Client fills in YOUR branded form

The form looks like you — your logo, your colors. You decide what to ask: one question or five. Rating, free text, aftercare check-in. Fully customizable per service type.

Phone showing white-label form — logo, 5-star rating, submit
03

GoodFollow handles the rest

High rating? Client gets a Google Review link. Low rating? You get a private alert. Feedback is captured, reviews grow, problems are caught early.

Branching flow: high rating → Google Review, low → private alert

Features

Everything you need to close the loop

Custom Check-in Forms

  • White-label — your logo, your colors, your identity
  • Build the form yourself: choose questions, set the flow
  • Different forms for different services
  • Mobile-optimized, works on any device
Form builder mockup — drag-and-drop questions, logo upload, color picker

Your clients see your brand. Not ours.

Every business. Their own look. Zero design work needed.

SmileClinic — Blue theme, dental logo
GlowSpa — Rose theme, beauty logo
PetCare — Green theme, veterinary logo

Who It’s For

Built for service businesses

🦷

Dental Clinics

Post-treatment check-ins, review growth, recall for check-ups

💆

Beauty & Aesthetics

Aftercare for procedures, rebooking for courses

🏋️

Physiotherapy

Progress check-ins between sessions, return reminders

🐾

Veterinary Clinics

Pet owner reassurance after procedures, annual vaccination recalls

“Any service business where clients visit, leave, and should come back.”

What changes when you add GoodFollow

Before

  • Visit ends → silence until next booking
  • Happy clients leave no trace online
  • Unhappy client posts a 1-star review
  • “We should remind them” — but nobody does
  • Clients who don’t rebook are forgotten

After — with GoodFollow

  • Visit ends → automatic check-in within 24h
  • Happy clients guided to leave a Google Review
  • Unhappy client caught privately, resolved directly
  • Smart recalls sent automatically, matched to service
  • Follow-up sequence brings them back

Plans

Simple, transparent pricing

SMS delivery costs billed at cost. No markup.

Starter

  • Up to 100 clients/month
  • Custom branded check-in forms
  • Smart Google Review routing
  • Basic recall reminders
  • Email support
Request Pricing

Growth

  • Unlimited clients
  • Everything in Starter
  • Follow-up sequences
  • Multi-location support
  • Priority support
Request Pricing

How many Google reviews does your clinic have?

Let’s make that number work for you.

Request Demo